Business Continuity Manager (BCM™): Crisis Management
When an unexpected event leading to major unrest amongst the employees in your organization occurs, how do you deal with it? When an event threatens the integrity of business operations, you have a crisis on your hands. An accident on the production floor, a natural disaster can undermine the viability of even a prosperous, thriving business. A crisis communications plan is an important component of any disaster plan. It can act as a guide to help you quickly contain the crisis and recover from its impact. Whether it’s a weather disaster or a bad product review, your reaction should be immediate, focused and emphatic. This module helps you to understand the situation of sudden disturbance and taking control of the situation. It guides you on how to put together a proper plan, the agencies you need to work with in these situations and how you should communicate to the general public.
Register for this individual module or enroll in the full Business Continuity Manager (BCM™) Certification Program.